The Nest thermostat is one of the most popular smart thermostats on the market today. And for good reason. It figures out your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your house or out and about and can raise and lower settings to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a wise idea to visit the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy company for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either install it yourself or call a HVAC specialist like Fal-Ken Heating & Cooling Corporation. If you’re wiring it without help, you’ll see a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a setback because the thermostat can draw enough power from other heating and cooling wires.

In some cases, your heating and cooling system may have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is an improvement from outdated programmable thermostats that use a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t get adequate power, Nest says you may encounter some of these troubles:

  1. Bad battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t shut off.
  5. Your system is creating odd noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is always running, won’t turn on or turns off and on rapidly in a short period of time.

You may believe something is wrong with your heating and cooling system, but if you just started using the Nest, it’s best to begin with your thermostat right away. This is especially timely if the weather is mild, and you haven’t been running your heat or air conditioning frequently.

Our Pros Can Fix Nest Thermostat Troubles

If you’ve gone through Nest thermostat troubleshooting by yourself but can’t fix the problem, a smart thermostat pro like one from Fal-Ken Heating & Cooling Corporation can support you. We can diagnose the problem and put in a C-wire, if needed.

Smart thermostats like the Nest are designed to make your life easier, by automatic energy-efficient programming and the ability to keep an eye on temperatures while you’re away from home. It’s a time-consuming experience when yours won’t work correctly, but our heating and cooling specialists at Fal-Ken Heating & Cooling Corporation can take care of the issue in no time.

If you’re experiencing unexplained heating and cooling behavior with your new Nest, reach out to us at 631-460-5159 to request your appointment now.