The Nest thermostat is one of the top-selling smart thermostats you can buy. And for good reason. It figures out your temperature preferences and develops an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or out and about and can raise and lower temps to help you save even more.

The Nest can be used with a wide range of 24-volt heating and cooling systems, but it’s always a smart idea to visit the Nest thermostat compatibility checker before getting one. Don’t forget to contact your energy supplier for valuable rebates, since you might be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it without help or call a HVAC specialist like Fal-Ken Heating & Cooling Corporation. If you’re wiring it on your own, you’ll spot a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a setback as the thermostat can pull adequate power from other heating and cooling wires.

In some instances, your heating and cooling system might require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is an improvement from older programmable thermostats that rely on a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t receive enough power, Nest says you might have some of these problems:

  1. Short battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t shut off.
  5. Your system is producing strange noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is always working, won’t turn on or turns off and on rapidly in a short period of time.

You might think something is up with your heating and cooling system, but if you just got the Nest, we recommend you check your thermostat right away. This is especially timely if the weather is temperate, and you haven’t been using your heat or air conditioning consistently.

Our Specialists Can Fix Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting without help but can’t repair the problem, a smart thermostat pro such as one from Fal-Ken Heating & Cooling Corporation can provide support. We can diagnose the issue and put in a C-wire, if required.

Smart thermostats such as the Nest are made to make your life easier, by automatic energy-efficient programming and the opportunity to keep an eye on temps while you’re on the go. It’s a frustrating experience when yours won’t work correctly, but our heating and cooling experts at Fal-Ken Heating & Cooling Corporation can fix the trouble fast.

If you’re experiencing strange heating and cooling behavior with your new Nest, give us a call at 631-460-5159 to book your appointment right away.